Insights to Impact: Leading to a
Profitable & Sustainable Tomorrow (2-Day)
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Home / Leadership Transformation / Insights to Impact: Leading to a Profitable & Sustainable Tomorrow (2-Day)
*Classroom-based Learning* OR *Online Learning*
Leaders need to navigate a complex landscape where technology is rapidly changing the game. They must balance the power of AI with the irreplaceable value of human skills, all while ensuring ethical practices and a focus on people within their teams.
This requires adaptability, foresight, and a nuanced understanding of both technology and human potential. This 2-day applications driven workshop is designed to empower leaders with the essential tools and mindset to navigate the ever-changing landscape of today's workplace.
Key Benefits
Enhanced Leadership Skills:
- Leaders gain insights into what leadership is all around as well as techniques, learning how to apply them effectively in various situations to inspire and guide their teams toward achieving organisational goals.
Improved Emotional Intelligence:
- Leaders will learn how to focus on developing emotional intelligence, which is crucial for understanding and managing one's own emotions, as well as recognising and influencing the emotions of others. This can lead to better communication, conflict resolution, and team dynamics.
Increased Self-Awareness:
- Through self-reflection exercises, leaders can gain deeper insights into their strengths and areas for improvement, fostering personal growth and the ability to adapt their leadership style to the needs of their team and situation.
Improved Communication Skills:
- Effective communication is vital for leadership success. Leaders will learn how to clearly and persuasively convey their vision, feedback, and address conflicts, as well as how to listen actively and empathetically.
Increased Team Productivity and Morale:
- By implementing the skills learned in the workshop, leaders can motivate their teams, improve collaboration, and create a positive work environment, all of which contribute to higher productivity and employee satisfaction.
Preparation for Future Challenges:
- Leaders will learn how to navigate the complexities of the modern business environment, adapt to change, and lead through uncertainty.
Networking Opportunities:
- Leaders will be able to connect with peers from different divisions and backgrounds, facilitating the exchange of ideas and experiences that can enrich their own leadership practices.
Succession Planning:
- By identifying and developing leadership potential, organisations can create a pipeline of skilled leaders ready to fill key positions in the future, ensuring long-term organisational stability and growth.
Boosted Innovation:
- Leaders will be encouraged to think creatively and foster an environment where team members feel empowered to innovate. This can lead to new ideas and solutions that drive your organisational success.
Course Contents
Leadership Defined
- The Results Pyramid
- Appreciate how we can influence our people and organisational results
- Understanding the different leadership style
Self-Awareness and Personality Development
- The Left Brain versus the Right Brain
- Using the DISC Profile
- What is Emotional Intelligence
Change Management
- Understand why Change is so difficult
- How you can lead Change
Performance Management
- Management by Objectives (MBO)
- Setting SMART goals
- GROW Framework for coaching towards set goals
Communications Skills
- What makes a Good Appraisal/Appraiser
- The Art of Asking
- Are you Listening? Active Listening
- Focused Feedback - the Johari Window
Recruitment & Hiring - JDs and Assessing the Candidates
- Building strong Job Descriptions
- Assessing candidates using the 5 Box Framework
- Developing interviewing questions using the STAR Model
- Competency-based questions
- Value-based questions
- Other questions - Looking for alignment and overcoming your personal bias
- Leading Millennials and Gen-Zs; and beyond
AI and Leadership
- Areas where AI & Leadership intersects
- AI and Ethics
Who Should Attend
This workshop is suitable for emerging leaders, mid-level managers, HR managers and anyone aspiring to enhance their leadership capabilities.
*This workshop is customisable to suit organisational needs. Please contact us for exclusive and attractive corporate rates.
Trainer
With over 30 years of experience in sales, account management, and consultancy across the financial and Telco/IT sectors, Chang Tou Yuen is passionate about helping businesses and individuals tackle their unique challenges. As a consultant, coach, and facilitator, he had conducted bespoke workshops globally, emphasizing transformational sales strategies, customer-centric approaches, and soft skills. His clients include industry giants like AWS, Globe Telecom, and Atlassian. Notably, he had been an active facilitator for AWS, focusing on their Enterprise Account Management team and delivering impactful workshops. Additionally, he led sessions for Omantel, contributing to their sales excellence. His expertise spans account management, sales, leadership, and customer service across high-tech, IT distribution, telecommunications, and financial sectors.
